A: Our standard shipping time is 7-13 days. Please note that this does not include the 1-3 days required for order processing.

A: Orders are typically processed and shipped within 1-3 business days. Processing time is not included in the shipping duration.

A: Yes, once your order is shipped, we will send you an email with tracking information so you can monitor the status of your delivery.

A: Absolutely. We offer a 30-day return policy. You can return any unused and undamaged product within 30 days of receipt for a full refund.

A: To initiate a return, please contact our customer support at mail@customartz.com. Provide your order number and the reason for the return, and our support team will assist you with the process.

A: If the return is due to a product defect or an error on our part, we will cover the return shipping costs. For other reasons (e.g., change of mind), the return shipping cost will be the customer's responsibility.

A: Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your payment method.

A: You can reach our customer support team through the following methods:

• Email:mail@customartz.com

• Phone: +1 (760) 582-2632