Frequently Asked Questions

A: Absolutely. We offer a 30-day return policy. You can return any unused and undamaged product within 30 days of receipt for a full refund.

A: To initiate a return, please contact our customer support at mail@customartz.com. Provide your order number and the reason for the return, and our support team will assist you with the process.

A: Our standard shipping time is 7-13 days. Please note that this does not include the 1-3 days required for order processing.

A: Orders are typically processed and shipped within 1-3 business days. Processing time is not included in the shipping duration.